If you encounter a bug or another support issue (which we, of course, hope you never will 😀) we'd love you to send it to email@example.com as soon as possible so we can take a look! To be able to give you the best service it would be helpful if you could follow this bug/support issue template and give us as much information as possible.
- What happened and what did you expect should have happened?
- When did it happen? As exact as possible, but anything is better than nothing.
- Where did it happen? Copy the URL from the browser window.
Prefered additional details
- Screenshot or video screen capture of issue
- On macOS video can be recorded with QuickTime Player, File -> New Screen Recording.
- Prefered if the entire browser window, including url field is included.
- Browser version, Chrome -> About Google Chrome
- Operative System and version.
Gold Star additional details
- Copy content or take a screenshot.
- List of any plugins enabled in the browser.